Update 8th September 2020
We are now dealing with enquiries 5 days a week:
Monday to Friday 10am – 4pm.
Please bear with us as we are still working at reduced staffing capacity and some staff are working from home. Due to social distancing we have fewer people in the office at any one time and we are trialling an internet based telephone system with an alternative phone number 01364 255256 for anyone having problems getting through on our main number 01364 653026.
Update 18th August 2020
Great news! We are working hard setting up a new system to answer our telephone on Monday and Tuesday between 10am and 4pm. Any messages left outside of these times will be dealt with then. In September we hope to be able to deal with enquiries Monday – Friday between 10am and 4pm. There will also be a greater ability to deal with email enquiries to firstname.lastname@example.org
Please note: to allow for social distancing, we will be running at reduced staffing capacity. Please bear with us and we will get back to you as soon as we possibly can.
We also hope to have the website shop active soon and to take nestbox pre-orders for delivery mid- September.
Update 9th July 2020
A small number of our staff have been working from home since March and this week we have brought others back part-time to prepare the office for socially distant working. We are hoping to be able to start dealing with telephone enquiries again by August and are waiting for a new telephone system to be installed. We plan for more staff to return to work part-time in August.
Meanwhile our resident owls are being cared for and doing well. We have made several visits to wild sites because of emergencies and are maintaining our management and monitoring work in the Lennon Legacy Project. There are regular updates on our Facebook page.
As of 24th March the Barn Owl Trust office has been shut down to protect our staff and volunteers. Sales of nestboxes and other goods have been suspended. We apologise that we are unable to deal with post or telephone enquiries for the time being.
If you have Barn Owl questions hopefully you can find the answer on our website. There are lots of videos including ones to help you make nestboxes or tell you how to pick up and examine an injured owl.
We will try to deal with enquiries by email, social media and from the website but at this time we are not sure we will have the capacity to do this, so please be patient. Please rest assured that our resident birds are being well looked after and we will continue to receive casualties.
Stay well and thank you for your support.
UPDATE 12th May 2020 Most of our staff are still furloughed with just a core and volunteers working to ensure our essential tasks are done and our owls cared for. As new cases of Covid 19 are still being reported in our area we will continue to monitor the situation and will reopen when we feel it is safe to do so. Meanwhile we are endeavouring to keep our social media channels and Wildlife Diary updated.
We’d like to say a big thank you to those people that have continued to support us during this difficult time.
Please continue to report Barn Owl sightings at https://www.barnowlsurvey.org.uk/